ONE-TIME ENGAGEMENT · SLA-BACKED INCIDENT RESPONSE

Blacklist Emergency Delisting

For when mail has already stopped arriving. We confirm exactly which blacklist(s) you're on, diagnose the actual cause, and file every delisting request on your behalf — with a stated response-time commitment, not a queued ticket.

$600–1,500 one-time, scoped to severity — SLA-backed Best for: A company that just discovered its email stopped arriving and needs it fixed now, not diagnosed on a schedule.

What this actually is

The free, self-service removal forms most blocklist operators publish work fine for a first-time, simple listing — if that's your situation, you can likely handle it yourself in ten minutes and shouldn't need to pay anyone for it. This engagement exists for the cases that aren't simple: repeat listings, an operator that's stopped trusting the domain, or a root cause (compromised infrastructure, an open relay, a spam-trap hit) that has to be found and fixed before any delisting request will actually stick.

We commit to a stated response time, not a "we'll get to it" queue: an attempted delisting action within 4 hours of confirmed detection, and human escalation within 24 hours for cases that need real investigation rather than a form submission.

How it's delivered

  • Confirms every blacklist you're actually on — not a guess, a direct check.
  • Root-cause diagnosis for repeat or severe listings, not just a resubmitted form.
  • Delisting requests filed with each relevant operator on your behalf.
  • SLA: delisting attempt within 4 hours of detection, human escalation within 24 hours for hard cases.

What we need from you to start

  • The domain (and sending IP, if you know it) that's having trouble delivering.
  • A phone or email contact we can reach you at quickly — this is a same-day engagement, so fast back-and-forth matters more than usual.
  • If the root cause turns out to need a DNS record fix, we'll give you the exact record to publish. We never ask for DNS panel or registrar credentials, even under time pressure.

How payment works

Priced by how many blacklists are involved and how much root-cause investigation is needed — we confirm exact scope fast, given the urgency. Agency and Enterprise subscribers get this SLA bundled at no extra charge for domains already under monitoring.

Once we agree on scope and a fixed price, we send a secure Razorpay payment link by email — no card details are ever handled outside Razorpay's own checkout. Nothing is billed before you've seen and approved the number.

Message us now — mail is down

Related

Hardening Sprint — to fix the underlying config so it doesn't happen again Agency monitoring — this SLA is bundled in for domains already monitored